ph925 Privacy Policy

1 Scope & Application

This Privacy Policy applies to all personal data collected and processed by ph925 in connection with the operation of its online gaming platform accessible at ph925.cam. It covers data collected from registered account holders, visitors to the ph925 website who do not register, and individuals who contact ph925 support.

ph925 operates in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. Where applicable, ph925 also observes international data protection best practices.

This policy does not apply to third-party websites, services, or applications that may be linked to or integrated with the ph925 platform. ph925 is not responsible for the privacy practices of third parties. Please review the privacy policies of any third-party service separately before providing your personal information to them.

2 Data We Collect

ph925 collects personal data in the following categories, depending on how you interact with the platform:

3 Legal Basis for Processing

ph925 processes your personal data on one or more of the following legal grounds, as applicable to each processing activity:

• Contractual Necessity: Processing required to perform the contract between you and ph925 — including account creation, game play, transaction processing, and customer support — is carried out on the basis that it is necessary to deliver the services you have requested.
• Legal Obligation: ph925 is subject to legal and regulatory obligations that require the collection and retention of certain player data, including anti-money laundering (AML) obligations under the Philippine AMLA, age verification requirements, and gaming regulatory reporting obligations. Compliance with these obligations forms a legal basis for the relevant processing activities.
• Legitimate Interests: ph925 processes certain data on the basis of its legitimate business interests, where those interests are not overridden by your privacy rights. This includes fraud detection, platform security monitoring, and improving the quality of gaming services offered to Filipino players.
• Consent: Where ph925 collects and processes data for purposes that are not strictly necessary for service delivery — such as sending optional marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent as the legal basis. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

4 How We Use Your Data

ph925 uses the personal data it collects for the following specific purposes:

• Account Management: Creating, maintaining, and administering your ph925 player account, including processing login authentication, account settings changes, and voluntary account closure requests.
• Transaction Processing: Facilitating deposits via GCash, Maya, BPI, BDO, Metrobank, QR Ph, and other supported Philippine payment channels; processing withdrawal requests; maintaining accurate financial records for your account.
• Identity Verification: Conducting KYC verification to confirm your identity, confirm your age is 21 years or older as required under Philippine gaming regulations, and verify ownership of registered payment methods before processing withdrawals.
• Regulatory Compliance: Meeting ph925's obligations under applicable Philippine anti-money laundering, gaming regulation, and data protection laws, including maintaining required transaction records and filing regulatory reports where mandated.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, money laundering, bonus abuse, and other prohibited conduct on the ph925 platform.
• Customer Support: Responding to your support inquiries, resolving disputes, processing complaints, and maintaining records of our support interactions with you for quality assurance purposes.
• Responsible Gaming: Monitoring player activity to identify potential problem gambling behaviors; administering responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion requests; complying with responsible gaming obligations.
• Platform Improvement: Analyzing aggregated, anonymized usage data to improve the ph925 platform's performance, game selection, user interface, and overall player experience.
• Marketing: Sending promotional offers, bonuses, and platform news to players who have opted in to marketing communications from ph925. You may opt out at any time as described in Section 12.

5 Data Sharing

5.1 Third-Party Service Providers. ph925 shares personal data with a limited set of third-party service providers who assist in the operation of the platform. All such providers act as data processors under written agreements that require them to protect your data in accordance with applicable privacy law and ph925's own data protection standards. Categories of third-party processors used by ph925 include:

• Payment processing providers (GCash/GXI, Maya/Paymaya, Philippine banking institutions, QR Ph operators)
• Identity verification and KYC service providers
• Cloud hosting and infrastructure providers
• Fraud detection and cybersecurity service providers
• Customer support platform providers
• Game software developers and content providers whose games are accessible on the ph925 platform

5.2 Regulatory and Law Enforcement Disclosure. ph925 will disclose personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies where required to do so by law, court order, or binding regulatory directive. ph925 will endeavor to notify affected players of such disclosures where legally permitted to do so.

5.3 Business Transfers. In the event of a merger, acquisition, sale of assets, or corporate restructuring involving ph925, personal data held by ph925 may form part of the transferred assets. Any successor entity will be required to honor the privacy commitments made in this policy. Affected players will be notified of any change in data controller prior to the transfer taking effect.

5.4 No Sale of Data. ph925 does not sell, rent, lease, or otherwise commercially transfer your personal data to third parties for their own marketing or commercial purposes. This prohibition applies unconditionally.

6 Cookies & Tracking Technologies

ph925 uses cookies and similar tracking technologies to operate the platform, maintain your session while you are logged in, and analyze how the platform is used. The following categories of cookies are in use on ph925:

• Strictly Necessary Cookies: Essential for the operation of the ph925 platform. These cookies enable core functions such as maintaining your login session, remembering your preferences during a session, and processing transactions securely. These cookies cannot be disabled without significantly impairing platform functionality.
• Performance Cookies: Used to collect anonymized information about how players use the ph925 platform — such as which pages are visited most frequently and whether error messages are encountered — to help ph925 improve platform performance and reliability.
• Functional Cookies: Allow ph925 to remember your preferences, such as your selected language or display settings, to provide a more personalized experience on subsequent visits.
• Analytics Cookies: Used to understand aggregate user behavior on the ph925 platform, including navigation patterns and feature engagement. Analytics data is processed in anonymized or pseudonymized form wherever possible.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph925 platform. Detailed information about the specific cookies in use and options to manage them is available in the ph925 Cookie Settings panel accessible from the platform footer.

7 Data Retention

ph925 retains personal data for only as long as is necessary for the purpose for which it was collected, subject to applicable legal minimum retention requirements. The following general retention periods apply:

• Account and Registration Data: Retained for the duration of your active account plus a minimum of 5 years following account closure, to meet regulatory and dispute resolution obligations.
• KYC and Identity Documents: Retained for a minimum of 5 years from the date of the last transaction on your account, or longer where required by Philippine AML regulations.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in compliance with Philippine AMLA record-keeping requirements.
• Support Communications: Retained for 2 years from the date of each interaction, to support quality assurance and dispute resolution processes.
• Technical and Log Data: Retained for 12 months from the date of collection, then deleted or fully anonymized.
• Marketing Consent Records: Retained for the duration of your account, plus a reasonable period after opt-out to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where legal obligations require retention beyond the periods stated above, the longer period takes precedence and will be applied.

8 Security Measures

ph925 implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between player devices and ph925 servers.
• Encryption at rest for all sensitive personal data held in ph925 databases, including KYC documents and financial records.
• Strict access controls limiting personal data access to authorized ph925 personnel whose job functions require it, governed by the principle of least privilege.
• Multi-factor authentication required for all internal ph925 staff accounts with access to player personal data.
• Regular penetration testing and vulnerability assessments conducted by qualified third-party security professionals.
• Real-time monitoring and intrusion detection systems covering all ph925 server infrastructure.
• Documented incident response procedures for data breaches, including mandatory notification to the National Privacy Commission (NPC) and affected players within the timeframes required under Philippine law.

9 Your Data Rights

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you hold the following rights with respect to your personal data processed by ph925. To exercise any of these rights, contact the ph925 Data Protection Officer using the details in Section 15.

ph925 will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days with written notice to you. There is no charge for exercising your data rights, subject to ph925's right to apply a reasonable fee for manifestly unfounded or repetitive requests. If you are unsatisfied with ph925's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

10 Minors

The ph925 platform is strictly for adults aged 21 years and older, in accordance with Philippine gaming regulations. ph925 does not knowingly collect, use, or retain any personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process for all accounts seeking to process withdrawals.

If ph925 becomes aware that personal data has been collected from a person who was under the age of 21 at the time of collection, that data will be deleted promptly, the associated account will be closed, and any funds held in the account will be dealt with in accordance with ph925's underage gaming procedures and applicable regulatory requirements.

If you have reason to believe that a person under the age of 21 has registered an account on ph925, please contact ph925 support immediately so that appropriate action can be taken.

11 Cross-Border Data Transfers

In order to operate the ph925 platform, some personal data may be transferred to or processed by service providers located outside the Philippines. Such transfers are made only where adequate data protection safeguards are in place, consistent with the requirements of the Philippine Data Privacy Act and NPC guidance on cross-border data transfers.

Where personal data is transferred internationally, ph925 ensures that appropriate safeguards are in place, which may include contractual data processing agreements incorporating standard data protection clauses, recipient country adequacy assessments, or other mechanisms recognized under applicable Philippine privacy law. ph925 will not transfer personal data to recipients in countries that do not provide an adequate level of data protection unless appropriate contractual safeguards are established first.

12 Marketing Communications

ph925 may send you promotional messages, bonus offers, and platform news by SMS, email, or push notification, where you have provided your consent to receive marketing communications during registration or at a subsequent time through your account settings.

You may opt out of marketing communications from ph925 at any time by:

• Updating your communication preferences in the Notifications section of your ph925 account settings.
• Clicking the unsubscribe link included in any marketing email sent by ph925.
• Contacting ph925 support and requesting removal from all marketing communications.

Opting out of marketing communications does not affect the receipt of essential service communications — such as transaction confirmations, KYC status notifications, security alerts, and support responses — which ph925 will continue to send as part of the account service regardless of your marketing preferences.

Opt-out requests are processed within 5 business days. You may continue to receive marketing messages for a brief period after submitting an opt-out request while your preference update is being applied across all ph925 communication systems.

13 Third-Party Links

The ph925 platform may contain references to or integrations with third-party services, such as game content providers whose software is accessible through the ph925 interface. These third parties operate their own platforms and have their own privacy policies governing how they collect and use data generated through player interaction with their software.

ph925 is not responsible for the data collection practices, privacy policies, or security standards of any third party. The inclusion of a third-party game or service on the ph925 platform does not constitute an endorsement of that third party's privacy practices. We encourage all ph925 players to review the privacy policies of any third-party services they interact with independently.

14 Changes to This Privacy Policy

ph925 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. All changes will be published on this page with an updated "Last Updated" date.

For material changes that significantly affect how your personal data is processed or that reduce your privacy protections, ph925 will provide advance notice of at least 14 calendar days via email to your registered address before the changes take effect. Your continued use of the ph925 platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the updated terms.

If you disagree with any material changes to this Privacy Policy, you may request account closure in accordance with the ph925 Terms & Conditions. Any personal data already collected prior to the effective date of the revised policy will continue to be processed under the policy that was in effect at the time of collection, to the extent required by applicable law.

15 Contact & Data Protection Officer

ph925 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. If you wish to exercise your data rights, submit a privacy complaint, or have any questions about how ph925 handles your personal data, please contact the ph925 DPO through the following channel:

For general support inquiries unrelated to data privacy, please use ph925's 24/7 live chat available on the platform or email [email protected] without the data privacy subject line designation.

If you are not satisfied with the resolution provided by ph925's DPO, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC), the government body responsible for enforcing the Philippine Data Privacy Act of 2012.